SMS Messaging Terms & Conditions

Program Description

EquipSvc Fleet Management ("EquipSvc") is operated by RamerIT LLC and provides an SMS-based fleet communication service for construction companies. When enrolled, field crew members can text their fleet phone number to log equipment moves, report hours, report maintenance issues, and receive operational updates.

Message Types

You may receive the following types of messages:

• Move confirmations — when you log an equipment dropoff via text
• Hour meter reminders — if a move was logged without hours
• Maintenance alerts — PM due warnings and work order notifications
• Safety and compliance signature requests — secure links to review and sign required safety or compliance forms
• Morning summaries — daily fleet activity digest (dispatchers)
• Query responses — answers to questions about equipment location, site inventory, and fleet status
• One-time passcodes — for phone number verification during account setup

Message Frequency

Message frequency varies based on your role and fleet activity. Field crew typically send and receive 5–15 messages per work day. Dispatchers may receive additional daily summary and alert messages. You will not receive more than 20 messages per day unless you initiate a conversation.

How to Opt In

You are enrolled in EquipSvc SMS only after your company administrator confirms that you explicitly consented to receive SMS messages from EquipSvc Fleet. During user creation or bulk import, the administrator must check a required consent box before your phone number can be added to the system. The checkbox is unchecked by default.

After enrollment, your first message will be a welcome text that includes HELP, STOP, and message and data rate disclosure information.

Public opt-in workflow evidence is available at SMS Opt-In Evidence.

How to Opt Out

You can opt out at any time by texting STOP to your fleet phone number. You will receive a confirmation message and no further messages will be sent. You can also ask your company administrator to remove your phone number from the system.

If you later want to receive messages again, reply START or UNSTOP to resubscribe.

Help

Text HELP to your fleet phone number for assistance. You can also contact us at contact@equipsvc.com for support.

Costs

EquipSvc does not charge for SMS messages. However, standard message and data rates from your wireless carrier may apply. Contact your carrier for details about your messaging plan.

Privacy

Your phone number is used solely for EquipSvc fleet communication within your company. RamerIT LLC does not sell, share, or rent your phone number to third parties for marketing purposes. Message content (equipment moves, hours, maintenance reports) is stored as part of your company's fleet records and is accessible to your company's administrators.

Signature audit records: when you sign a safety or compliance form through a link we text you, we record the date and time the link was sent, viewed, and signed, the phone number the link was sent to, the name you type as your signature, and your device's IP address and browser information. This information exists to make the signature attributable and auditable, and it appears in the archived PDF record of the form, which your company may share with its clients, general contractors, or safety inspectors.

For our general privacy practices, see our Privacy Policy.

Messages are transmitted via Twilio's messaging platform. For information on how Twilio handles message data, see Twilio's Privacy Policy.

Supported Carriers

SMS messaging is supported on all major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and their MVNOs.

Wireless carriers are not liable for delayed or undelivered messages.